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Helpline: 0300 323 0169

Telephone: 0845 225 5787

We are open from 9am to 5pm Monday to Friday

Find workplace resolution services including Conflict Resolution, Mediation and Arbitration across the UK

Do you need expert and effective dispute resolution or mediation services for your business?  Here you will find experienced professionals covering Conflict Resolution, Mediation, Arbitration and investigation services in the UK.

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Conflict Resolution and Mediation Services UK

The TCM Group


Suite 207, Business Design Centre, 52 Upper Street, London, N1 0QH

0800 294 9787

Award-winning resolution and HR transformation services, investigation services, conflict management consultancy, and management programmes..

We have been leading the way in delivering practical and effective HR and employee relations solutions to a wide range of organisations since 2001. We are passionate about helping people and teams to resolve their problems and manage change effectively. Our Resolution services includes: conflict management consultancy, workplace mediation services, neutral evaluations, bullying and harassment audits, and specialist training for HR, ER, OD and L&D professionals.



Stephen Levinson Mediator

Independent Commercial & Workplace Mediator


020 7096 0449 - 078 7614 5432

Independent Commercial & Workplace Mediator.

Working creatively with clients and their HR and legal advisers offering  independent commercial and workplace Mediation, Arbitration and Investigations. I have over forty years’ experience of identifying and facilitating mutually agreeable solutions in the workplace to remove the risks of litigation. Providing services throughout the UK, I would be delighted to hear from you if you would like to know more about my mediation, arbitration and investigation services and I am happy to respond in outline to any matters that need addressing.



Our Sponsors and Members


The National Bullying Helpline gratefully acknowledges the generosity of members and sponsors. Support provided by corporations and businesses from across the UK allows us to offer free advice to anyone dealing with a bullying related issue. For more information on opportunities to become a sponsor of the National Bullying Helpline, please contact us at [email protected]

Go Legal HR Ltd


Priam House, Fire Fly Av, Swindon SN2 2EH

01793 877787

A Wiltshire based HR Consultancy covering employment contracts, policies, procedures and dispute resolution.

We offer a comprehensive service focusing on all aspects of the legal compliance that goes hand-in-hand with employing people. I work with small to medium sized businesses that have staff but don’t have a full-time, in-house HR advisor or manager. I support internal HR personnel who lack employment law expertise. The Go Legal expert advice covers four key areas: 1. Employment contracts, policies and procedures. 2. Employee relations including dispute resolution and mediation. 3. Employment tribunal preparation and support. 4. Recruitment and selection



McCabe and Co Solicitors

Taylor Fordyce Solicitors

Stephen Levinson Mediator

The TCM Group

HR & Diversity Management Ltd


PO Box 1276, Swindon, Wiltshire S25 4UX

01793 33 8888

HR & Diversity provide UK-wide conflict resolution services.

Established in 2003, we provide external investigation services and bespoke Outsourced HR. We specialise in a broad range of employee relations subjects including grievances, disciplinaries, redundancy, alleged wrongful dismissal, long-term absence, suspension or any situation where the contractual relationship is fragile or has irretrievably broken down. The SME and small business owner may take comfort from our diversity workshops, training packages and a guarantee that policies, procedures, Contracts and Staff Handbooks will be kept up to date and legally compliant.



Dispute Resolution Services

The importance of Dispute Resolution in the workplace can reduce productivity and create a difficult work environment, leading to unwanted turnover of staff and reduced morale. Managing conflict well can help find creative solutions to internal relationship issues, and can help to prevent environments that breed negativity, stress, de-motivation and general employee unrest.

What is Conflict Resolution


Conflict resolution can be defined as the informal or formal process by which two or more parties reach a peaceful and amicable resolution to a workplace dispute.


Conflict in the workplace may occur between co-workers, or between a manager and employee, or between service providers and their clients or customers.

What is Mediation


Mediation is a process of resolving disputes using an independent mediator to assists both parties in reaching a mutually satisfactory agreement. Mediation can be used to resolve disputes about workplace relationships rather than disputes involving pay or issues related to dismissal or conduct. You could use mediation services to resolve issues related to bullying and harassment or personality clashes.

What is Arbitration


When there’s a disagreement between an employer and employee, a third party can make a decision on the dispute to settle it. This is called ‘arbitration’. Arbitration is delivered by a neutral, impartial person. The arbitrator considers the arguments from both sides of the dispute and makes a decision based on the evidence presented. Before arbitration starts, both sides must agree to accept the arbitrator’s decision.

The National Bullying Helpline

Call: 0300 323 0169 or 0845 22 55 787

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©️ The National Bullying Helpline 2022

Call the National Bullying Helpline on

0300 323 0169 or

0845 22 55 787

Open 9am to 5pm Monday to Friday