The
UK's only bullying helpline for both adults and children.
WE HAVE THE EXPERIENCE
AND THE EXPERTISE
WHO ARE WE?
The
National Bullying Helpline is the brainchild of Christine Pratt
and her husband David. Christine first set up HR &
Diversity Management Ltd in 2002 and realised the enormity of the
problem caused to industry by bullying at work, so launched a bullying
Helpline. The Helpline was awarded Charity status early 2007
and is the only UK workplace Bullying Helpline Charity in the UK
run by qualified CIPD professionals. The Charity is the only Helpline
in the UK that addresses bullying in all corners of society.
THE TEAM
Management: Christine Pratt FCIPD,
FCMI CEO
David Pratt Executive and Co-Founder
Company Secretary and Bookkeeper
A team of Trustees. A
dedicated team of Volunteers and Administrative staff from the Swindon
community.
Our special thanks to our team of
Volunteers and in particular David Puddephatt and Richard Fuller
who are longstanding, committed, Volunteers.
THE POWER OF A HELPLINE
Case Study
1
A mother with two children called the NBH. Child A and possibly
Child B had been sexually assaulted in the community by another
child. NBH sought consent from the mother to alert the authorities.
Feedback confirmed our worst fears. The older child had also, allegedly,
been abused and sexually assaulted. Just one call from a concerned
mother means that, today, three or more children are now safe.
Case Study
2
Child C, a Student under 18 years, worked part-time to raise funds
for their study. Child C called the NBH claiming they had been physically
assaulted and instantly dismissed by a Supervisor. The conduct of
the Supervisor was addressed by the employer. Child C is now safe.
Case Study
3
A teacher, Adult D, was allegedly bullied by her Head teacher so
called NBH for advice. The case resulted in an internal investigation,
costly legal proceedings and bad PR for the school and local authority.
To this day the school denies bullying but the aggrieved teacher
subsequently won an employment tribunal case. The school has, since,
reviewed its anti-bullying policies.
Case Study
4
A NHS employee, Adult E, was signed off work for months with 'work
related stress'. (Up to 90% of employees who call our helpline
claim they suffer with stress). NBH advised Adult E of her
statutory rights and encouraged her to follow process. Feeling empowered
and a little more confident the employee faced her demons and an
amicable resolution was reached by the parties. Highly skilled Adult
E continues to work for the NHS today.
Case Study
5
NBH received an anonymous email from Child F. All it said was; ‘I
have been raped. My life is over’. The email was traced. Child
F is now safe.
NB: The above cases are true.
Timelines are not detailed and in some cases information is omitted
and/or the age and sex of the target of the bullying has been changed
to protect the identity of individuals. Our duty of Confidentiality
is to our caller.
“Bullying
hurts”.
..said a child, aged 8
Never under
estimate the power of a Helpline
TIM FIELD
The National Bullying Helpline Charity
was launched from the House of Commons in April 2007 in memory of
the late Tim Field, who wrote ‘Bully In Sight' and the site bullyonline.org.Tim's children attended the launch along with 120 Ministers,
MP's, Professors, a Baroness, Lords, Ladies and gentlemen. Tim established
the first workplace bullying advice-line in 1996 and died in January
2006. His dedication and commitment to workplace bullying has never
been fully realised or acknowledged until now. When Tim found out
he had only a few months to live he went to live with Christine
and David at their home in Swindon and during this time he discussed
his work and his legacy. During this period the concept of the National
Bullying Helpline Charity was conceived. A promise was made to Tim
- to merge Tim's bully advice-line and Christine's workplace bullying
helpline, to form a National Charity and to invite Tim's children
to become Trustees when they come of age. Our Feather Logo is for
Tim. Ask for a copy of our Feather story. Call 0845 22 55
787.
Ask for a copy of our Mission Statement.
Employees
for your FREE copy of our
Step by Step Guide to
Dispute Resolution
(Bullying in the Workplace )
Employers
E-mail us now if you require assistance with workplace disputes and get our Newsletter Free
If you would like more comprehensive information you can purchase 'The Complete Guide to Dispute Resolution' at a cost of £10. Please click on the button below to pay.
OUR OPERATIONS
We are not Solicitors,
nor are we legally trained and we do not pretend to be legally trained.
We will not be able
to comment on the merit of individual cases. In fact we refer complex
cases to Employment Law Solicitors. In this circumstance, your relationship
with that legal firm is confidential between you and the Solicitor.
We also refer cases
to Dispute Resolution Service providers under the terms of 'open
and transparent' processes.
We prefer not to
use the term 'victim'.
We will help you
understand what your rights are and what options are open to you.
We receive calls
also from individuals who have been accused of bullying. We can
help you too.
We all have the
right to be treated with dignity and respect.
Our duty of confidentiality
is to you - the caller.
PROCESS
Our processes are open and transparent.
Occasionally, we are asked to refer callers on to other expert dispute
resolution service providers. Where we refer cases for legal expertise,
investigation, mediation, HR consultancy or any other professional
consultancy, (referred to as Associates), we would always involve
you. We would not action a referral without your explicit consent.
On the contrary, such an action is usually triggered by a formal
request on your part. You are given choices. In every case you would
have the right to place the business with whomever you chose. Terms
of Reference are entered into in such circumstances.
We have a Working Agreement with
all our Associates. In most cases the Associate makes a charitable
donation to us in return for referred business.
There are no circumstances in which
we would pass on your personal data without your explicit (written)
consent.
If you would like to understand
how we operate, please do not hesitate to contact us to arrange
a visit. Tel: 0845 22 55 787
Your call is confidential
to us and you will be treated with dignity and respect at all times.
Bully
in Sight - How to predict, resist, challenge and
combat workplace bullying - Tim Field STILL
IN STOCK
Tim Field's unique insight into
bullying, gained from personal experience, enables everyone to appreciate
the causes, consequences and costs of this inappropriate but widespread
management style which needlessly blights the lives of so many ordinary
hard- working people. As one of the UK's leading specialists on
workplace bullying, Tim regularly gave talks, presentations and
training workshops, appeared on radio and television and was featured
in newspapers and magazines. His work was pioneering and simply
years ahead of its time. Christine Pratt, founder of The National
Bullying Helpline, assisted Tim with content for his book and often
assisted Tim with Employment Law content for his website also. See
Acknowledgements, page xi of Bully In Sight.
OTHER BOOKS
IS
YOUR BOSS MAD? - Jill Walker. 'A Company is
like a tree full of monkeys. The ones at the top look down and all
they see is lots of happy faces smiling up at them. The monkeys
down below look up into the branches above and all they can see
are ...... **!!*? £12.99
+ £2.30 postage and packaging only."This
book could save your life. It's a surgical handbook for managing
your boss better than they manage you." Guy Browning. Guardian
Columnist.
THE
BULLYING PROBLEM - Alan Train.£12.99
+ postage and packaging only. 'If you are anxious about your
child's difficult behavior and think that this could be linked to
bullying, you have shown initiative and courage in choosing to read
this book. Most parents would prefer to deny that the child they
love might be a victim..' Bullying wrecks lives - it
can not only destroy children's happiness but also seriously damage
children's capacity for learning and for enjoying school'. Esther
Rantzen.
Order Now : Write
to us. Send a cheque for the cost of the book plus postage and package
to: The National Bullying Helpline. 15 Dorcan Business Village.
Swindon. SN3 5HY and enclose your cheque to the value of
the book plus postage and packaging. Don't forget to let us have
your correct postal address.
40% of the proceeds from the sale
of 'The Bullying Problem' and 35% of the proceeds from 'Bully In
Sight' will be donated to The National Bullying Helpline.