National Bullying Helpline, help with bullying of all descriptions

DAVID CAMERON MP: "Stamping out bullying in the workplace and elsewhere is a vital objective. Not only can bullying make people's lives a misery, but it harms business and wider society too. So I congratulate the National Bullying Helpline for its efforts to give practical support to those being bullied, and to make bullying a thing of the past".

Help us - help you. We are desperately in need of funds. Can you help? Just £10 will make all the difference. Every penny goes towards the running of our helpline call centre and the resources required to keep our offices open. Some of you pay for Trade Union support but still turn to us for additional advice and help - so why not send just a small donation to us today? Please give generously. Send your donation to; The National Bullying Helpline and send it to 15 Dorcan Business Village, Murdock Road. Swindon. SN3 5HY. (Cheques should be made out to The National Bullying Helpline). Alternatively, see www.justgiving.com/nationalbullyinghelpline.raisemoney For every £1 you donate, we receive £1.28 through Gift Aid.

Facebook. Facebook's abuse button 'is a hit'. The new ClickCEOP Facebook application is well recevied. In excess of 5,000 people have sought advice and support from CEOP via the new application. 13% of users have sought help about cyberbullying which has led, directly, to operational calls into The National Bullying Helpline call centre. "This initiative is long overdue and is clearly making a difference to young lives". Christine Pratt. CEO NBH.

Call for new law. The family of Tom Mullaney, a 15 year old boy who committed suicide in May, are calling for a new law to address bullying utilising Facebook. A tribute for Tom was set up on Facebook but received abusive and unpleasant messages - causing the family further distress. "Cyber bullying is bullying using technology. The lives of the young and vulnerable are in our hands, so we need to pull together and take action immediately to ensure such behaviour is addressed". Christine Pratt. CEO NBH.

DOWLOADING INFORMATION FROM OUR WEBSITE. At any time, day or night, you can download practical information from our site that will help you understand options open to you. Telephone us (note our opening hours) once you have read both the FREE copy of our STEP BY STEP GUIDE (dowloadable below) and the COMPLETE GUIDE TO DISPUTE RESOLUTION which costs £10 but which is a comprehensive document containing sample letters, processes and policies. These documents will enable you to understand options and avenues open to you and help you make an informed decision at this difficult time. If you are stressed, seek professional advice before making life changing decisions. Your health comes first! Always consider mediation or resolution before embarking on a more formal process. If you need more specific advice, contact us directly, preferably during a week day when our team of dedicated Volunteers can help you.

To download THE COMPLETE GUIDE TO DISPTUE RESOLUITON - click 'add to cart'. It's easy to download! Give PayPal time to download the documentation to your inbox. The Complete Guide contains sample Policies, sample Grievance and Disciplinary procedures, sample letter-s (complaint, appeal and response letters), Employment Legislation, Redundancy laws, dismissal laws and much more. These documents are legally compliant, in accordance with The Employment Act and The ACAS Code. See our employer and employee sections for further details. For instructions on how to download the £10 THE COMPLETE GUIDE TO DISPUTE RESOLUTION, See ADD TO CART (on right, below). When downloading documents follow instructions and wait to allow PayPal to download the 30 page document to your PC. It takes a little time ! Email us on admin@nationalbullyinghelpline.co.uk if you have any difficulty.

Being accused of being a bully does not necessarily mean you are a bully! We are here to help all those struggling with bullying issues, whether you are the accused or the target. We never judge !

Testimonials: I rang your helpline two hours ago and spoke to an amazing lady called Sue. She listened to me intently and she forgave my tears for over 30 mins. The advice she gave was invaluable and she talked me through my options. I have now downloaded your free advice sheets and I will be taking them with me to a meeting tomorrow. Thank you so much Sue. I have dried my tears and I now know what action to take next. You are providing a FANTASTIC service and I feel my day would have fallen apart without you today. Caller to Helpline. 10 June 2010.

i want to say a big thank you from the bottom of my heart to sue whom i spoke to on the 25th september at 1300 hours re a bullying issue at work. sue was so wonderful and the only one who listened to me at the time. today i spoke to another lady and again great. i am now reading yr advice on how to proceed as official help is lacking due to understaffing etc. so again u r invaluable. i would like to donate. is this on yr site. the donations address for yr charity? thankyou for existing. you are so so needed. thank you. Email from caller. October 2009.

SPECIAL THANK YOU We are extremely grateful to the individual(s) for their "Anonymous Gift" donated to us at the end of February 2010 along with the kind message of support. Obviously we have no idea who you are - but we want you to be assured that your very kind donation will be put to very good use. We thank The Swindon Wildcats for raising £610 for us, having adopted us as this Season's Charity! We also thank The Lydon Community Centre for their very kind donation - following their Halloween Charity Dance. Finally, we wish to acknowledge and thank the Religious Group that kindly sent a donation to us week commencing 19th April 2010. We are all Volunteers here. Every penny donated to us by the public is put towards utility costs and the direct running costs of our Charity.

YOUR SUPPORT We would like to say a BIG THANK YOU to all those who have written to us, emailed us and/or called us since 22nd February 2010 voicing support. We are overwhelmed by the volume of letters received. Bullying has not gone away. Bullying will never go away. We are still here to help those who struggle with bullying issues. We will not be bullied ourselves. The public still need our helpline - of that there is absolutely no doubt. We intend to continue to provide support to all those who need it. Thank you.

IT'S BUSINESS AS USUAL. Our helplines are extremely busy. If you are unable to get through on the phones, please keep trying. Your call is important to us. Alternatively, you can download useful information from our website (see below) and/or email us at admin@nationalbullyinghelpline.co.uk

GENERAL

Mail On Sunday YOU Magazine voted us 'Website Of The Week'. September 2009

05 January 2010 : Cyber bullying (Report by The National Bullying Helpline). Nearly half of England's 12 to 15 year olds have faced some form of bullying, including cyber-bullying over the last year. (See Kids Page). Cyber bullying is definitely on the increase as we receive calls on a daily basis regarding this anti-social behaviour. Cyber bullying, however, affects adults as well as children. It is not uncommon for a disgruntled colleague or an aggrieved employee (who has been dismissed or made redundant for example) to use technology, anonymously, to specifically name individuals and employers - as they vent their anger and frustration. All bullies are cowards and cyber bullying, and any form of bullying for that matter, can have long-lasting and deep-routed effects. Call us if you need help.

Posters : Anti Bullying Posters are now available via our website. Workplace bullying posters and School bullying posters are now available. Contact us today with your requirements. A charitable donation in return would be appreciated.

"Cyber bullying is any form of bullying behavior that occurs through technology". Christine Pratt. June 09.

"We all have rights but nothing is certain. Judge us on the quality of our decisions and not the outcomes". Wiltshire Chief Constable Brian Moore. Partnership with the Police. We will take action if we believe a child or an adult is at risk. We work closely with the Police and have a Service Agreement with the Wiltshire Constabulary to ensure swift, appropriate, action is taken right across the UK wherever necessary. Call us now if you have any concerns regarding the safety or welfare of someone you know !

If you need an Employment Law Solicitor, click on our LAW page.

For info on the ACAS Code, click on our LAW page.

NHS and TEACHERS. IMPORTANT NEW CASE LAW (For more info see our LAW page).

Teachers and NHS Employees (die: GP's and Consultants) may now have a right to be accompanied by a Solicitor during internal disciplinary hearings - if the outcome may lead to dismissal. See Case Law. March 2009 and July 2009.

Poor Conflict Management skills cost the UK £24 billion a year in lost working days.

55% of the workforce has had no training in managing conflict

If you are line managing - and struggle with employee disputes, grievances, disciplinarians, redundancy issues, staff conflict or any other people management issues

WE CAN HELP - click here for more information

If you are an employee and bullying at work is affecting you, or you have been suspended, disciplined, made redundant, at risk of redundancy or feel you are being discriminated against

WE CAN HELP - click here for more information

If you are an employer who is addressing bullying at work or you are concerned that bullying may be going on within your company but you are not sure - call an independent investigation to clarify matters and acquire proper guidance on dispute resolution

WE CAN HELP - click here for more information

Whether you are a child, teenager or adult, whoever you are, whatever your role, if you need help because you are struggling with bullying, harassment, victimization, discrimination, cyber bullying, internet bullying, stalking, playground, community, domestic or any form of intimidation / bullying

WE CAN HELP - click here for more information

CONFLICT

20% of management time is spent on conflict. 22% of staff work unproductively as a result of conflict. 50% of staff who take long term sickness, struggle with bullying issues. How much lawyer/litigation and time do you spend on conflict? How much time do your managers spend on conflict? What do stress related illnesses cost your organisation? Which areas have most conflict? What business has been lost to conflict? How are negative behaviors being tackled? What reduces the effectiveness of dispute resolution systems in your firm? What systems changes could help reduce conflict? Mark Butler, People Management January 2009.

TRIBUNALS

The average cost to an employer in defending a Tribunal claim is £15,000 to £20,000. Last year there were 189,000 Tribunal applications - up one third from 2006. During this period the average compensation awards were; £7,974 for unfair dismissal, £14,049 for race discrimination and £10,053 for sex discrimination. Equal pay claims are the most financially crippling according to Paul Lambdin of Stevens and Bolton. "They can become very technical because often you are comparing apples with pears". The same can be said for disability discrimination cases, where frequently expert advice is sought on whether an employer has made a reasonable adjustment to accommodate an employee, as required by law. Personnel Today and Messrs Stevens & Bolton. 23 September 2008

PUBLIC SECTOR SICKNESS

Official figures show that workplace sickness in the Department for Work and Pensions cost £65.8 million in 2007-8 bringing the total cost to the Public Sector in the past three years to £228 million. These figures show that, on average, each of the DWP's 114,000 staff took 10.1 sick days last year, nearly double the private sector average of 5.8 days. Mail on Sunday August 2008

National Programmes such as National Ban Bullying week and public newsworthy events, working closely with ACAS, the CIPD, CMI and our Government; BERR, and with the BBC and GMTV news desk on case studies and press releases

Local Programs such as Swindon Wildcats (Ice Hockey), Kids About, local competitions with Schools and Wiltshire Top 100 employers, local and annual marathons and fun-runs, The Swindon Half Marathon, annual, local fund raising and Charity events. The Swindon Half Marathon for 2010 is on 10.10.10 - countdown has begun.

Infotec. Hinton Newport. HR & Diversity Management Limited. Swindon Wildcats. Sainsbury's Stratton. Zurich. Masterclass. NASUWT. Thomson Directories. Morgan Crucible. Charles Lucas & Marshall Solicitors, Monahan's, BBC Wiltshire Sound, GWR, Brunel FM & Swindon 105.5 FM Community Radio and VAS Swindon.

We are still looking to work with a National Sponsor. Could that be your organisation?

ACAS, ACCORD, AMICUS, ASDA, UNISON, TUC, The Army, BT, Capita, CMI, CIPD, DfES, DLA, FSB, IiP, The Home Office, Welsh Assembly, British Airways, Durham County Council, DAWN, Cathedral School of St Mary's Plymouth, Dorset NHS, LEA's (nationally), GTC, Great Western Hospital, HSE, The NHS (nationally), NASUWT, Nationwide, Royal Mail, The Fire Service, CEMEX Plc, Laura Ashley, Women's Aid, The Prison Service, Essex County Fire and Rescue, Great Western Hospital, Masterclass, The NHS Mental Health SW1, Nationwide, Nottingham Play Forum, Swindon Borough Council, Central Swindon Medical Centre, Oxford Brookes University, University of Lancashire, University of Portsmouth, Convergys Europe, APEX, Cadbury's, Laden Pre-School, Merton Timber Wales, Barnett, Enfield and Haringey Mental Health Trust, Tesco, Thomson's Local, Somerfield, Cricklade Town Council, ASDA, Once Upon a Time Day Nursery, Personnel Today, Somerfield, Sainsbury's, Wiltshire Sound, Wiltshire and Swindon Fire Authority, Motorola, Honda, Energis, Danesfield House Hotel and Spa, Grenville Technology, Zurich Finance, W H Smith, Rowan Foods Wrexham, Bruce Stephenson Limited, Hammersmith Primary Trust, Sara Shoemark Beauty Salon, NHS Oxford, OXFAM, YMCA, Three County Police Constabularies, Virgin Mobile ....and many more.

If you have found this site useful please help others to find it too by linking using http://www.nationalbullyinghelpline.co.uk

ACAS
www.cac.gov.uk - Determinations of the Central Arbitration Committee.
www.acas.org.uk

CIPD (Chartered Institute of Personnel and Development)
Telephone 020 8612 6200
www.cipd.co.uk

CMI (Chartered Management Institute)
Telephone 020 7497 0580 (London Registered Office)
enquiries@managers.org.uk

DDA Discrimination - Age
www.agepositive.gov.uk Part of the Department of Work & Pension’s website – containing information on age discrimination with a link to the Code of Practice

Discrimination - Disability
www.drc-gb.org - The Disability Rights Commission’s website. Includes links to legislation, information and advice.
www.disability.gov.uk - Government website with information on disability rights and available benefits.

Discrimination - General
www.equalitydirect.org.uk - Government sponsored website for business on discrimination issues.

Discrimination - Race
www.cre.gov.uk - The Commission for Racial Equality’s website.

Discrimination - Sex
www.eoc.org.uk - The Equal Opportunities Commission’s website.
www.eoc-law.org.uk - The Equal Opportunities Commission’s website for legal advisers.
www.womenandequalityunit.gov.uk - Government website for promoting and realising the benefits of diversity in the economy and more widely.

Employment Tribunal
www.employmenttribunals.gov.uk - The Employment Tribunal’s website.
www.employmenttribunals.gov.uk/publications.asp - Employment Tribunal forms.
www.employmentappeals.gov.uk - The Employment Appeal Tribunal’s website.
www.ets.gov.uk/home.htm - Employment Tribunal Services Homepage.

www.hmcourts-service.gov.uk - Court Service’s website
www.parliament.the-stationery-office.co.uk/pa/ld199697/ldjudgmt/ldjudgmt.htm - House of Lords’ judgments.

Government Websites
www.dti.gov.uk/er/hot_topics.htm - DTI Hot Topics website.
www.dti.gov.uk/er/index.htm - DTI Employment Relations.
www.dti.gov.uk/publications/ - DTI Publications List.
www.opsi.gov.uk - Office of Public Sector Information.
www.dwp.gov.uk - Department for Work and Pensions.
www.dfes.gov.uk/index.htm - The Department for Education and Skill’s website.
www.parliament.uk - Parliament’s website.
www.homeoffice.gov.uk - Home Office website – to find publications search under the A-Z menu at the top of the screen.

Health & Safety Executive
www.hse.gov.uk - The Health and Safety Executive’s website.
www.hse.gov.uk/stress - What the HSE is doing to address the issue of stress at work, and provide access to a range of information, resources and further points of contact.

Immigration
www.ind.homeoffice.gov.uk - The Immigration & Nationality Directorate are responsible for Immigration control, including applications for permission to stay, citizenship and asylum.

Maternity and Family Leave Rights
www.dti.gov.uk/er/workingparents.htm - The DTI’s Working Parents section.
www.dti.gov.uk/er/maternity.htm - The DTI’s Maternity section.
www.dti.gov.uk/er/paternity.htm - The DTI’s Paternity section.
www.dti.gov.uk/er/parental.htm - The DTI’s Guidance for Parental Leave.
www.tiger.gov.uk - DTI Interactive user-friendly guide to employment rights.

Redundancy
www.dti.gov.uk/er/redundancy.htm - The DTI’s Redundancy section.

Unfair Dismissal
www.dti.gov.uk/er/individual/unfair-pl712.htm - The DTI’s Unfair Dismissal section.

Whizz Kidz
info@whizz-kidz.org.uk
birmingham@whizz-kidz.org.uk
newcastle@whizz-kidz.org.uk

Working Time Directive
www.dti.gov.uk/er/work_time_regs/wtr0.htm - The DTI’s section on the Working Time Regulations.

Police Domestic Violence Liaison Officer : North & West Wilts. 01249 449766

CONFLICT OF INTEREST

Since its inauguration this helpline has been funded by HR & Diversity Management Limited, an HR consultancy established by Christine and David Pratt, who also founded this helpline (Charity). The Consultancy does not profit from the helpline - quite the contrary! The Consultancy funds the helpline entirely. This is not a Government funded helpline. The processes between the Consultancy and the Charity are open and transparent and were vetted and approved by both Companies House and The Charities Commission when the Charity was founded. Furthermore, the Charity works closely with a number of Lexel Accredited Employment Law Solicitors who have also audited and approved processes in compliance with Law Society Regulations. Governing bodies and Associate Partners are satisfied that there is no conflict of interest as the relationship between the two operations are transparent and lawful. If you are concerned about conflict of interest, or do not understand the term, please contact our Trustees. There is a complaints procedure on this website. Write in with any concerns and our Trustee's will always respond.

We will act if we believe and adult or child is at risk or in danger. We have a Service Agreement with Wiltshire Police, covering the UK, and we work closely with them in cases where an individual feels intimidated or threatened in any way. We help people in distress in a practical, positive, timely, way and in some cases we will put callers in touch with professional service providers ; (solicitors, investigators, mediators etc). Where a fee changes hands this is declared up front. Everyone who calls the helpline is given 'open and transparent' choice - and advice and guidance to enable them to ascertain and understand both their legal options and/or statutory obligations.

Help Stop Bullying Now

The only UK National Bullying Helpline for adults & children

Monday to Thursday 10am - 4pm